Shipping Fees

ONLY free shipping in the United States.

For other shipping countries, the shipping fees calculated by the item weight(kg) will be automatically charged in the checkout page.

Please noted we are NOT responsible for any tariff, customs fee, duty, tax, or brokerage fee (if needed). It’s the recipients’ responsibility to pay the fees.


Shipping address

(Sorry. No P.O.Box address!)

Your order can be shipped to any physical address while we cannot deliver to P.O. Box address.

If the provided shipping address is invalid, your package will not be dispatched until our representative contact you for an address update.


Order Delivery

All of your orders will be processed within 2 business days (except pre-orders).

The estimated shipping time listed below is only our best estimate for your reference. Whether KmerLife should liable for any loss or damage caused due to reasonable reasons or unavoidable delay in the delivery of your order, please refer to our Return & Refund Policy.

When the products are delivered, you are responsible to check whether the package is complete and undamaged, please check the product carefully before you sign for delivery and you have the rights to refuse the delivery if you found it is damaged.


Shipping Method

KmerLife shipping methods included USPS\UPS\DHL.

The shipping method will be reasonably arranged according to the actual situation to ensure that the buyer receives the goods as quickly as possible.


Estimated Shipping Time

Ship from US Warehouse directly (2-8 Business Days to Most Areas in the US)

Ship from China Warehouse (5-14 Business Days to Most Areas in the world, we are not responsible for the possible tariffs.)


Check Your Order and Shipment

How to track your order and get clear when it shipped?

(1) Check in the email

An email about the order processing, with delivery service information and tracking number, will be sent to your email when the package is shipped.

(2) Check on KmerLife official website

Sign in your KmerLife Account, you can view the order updates in “My ACCOUNT”-“ORDERS”.